At Botanica Tree Store, we understand that the journey from our nursery to your garden is just as important as the plants themselves. Our meticulous delivery process ensures your botanical specimens arrive in perfect condition, ready to thrive in their new home.

Our Delivery Promise

Every plant is carefully packaged by our Miami-based horticulture team using specialized materials that protect roots, prevent shifting, and maintain optimal moisture levels during transit. We time shipments according to growth cycles and seasonal considerations to give your plants the best possible start.

Shipping Options Tailored to Your Needs

Express Shipping (10-15 Days)

For gardeners who can’t wait to begin their botanical journey, our premium shipping option uses temperature-controlled DHL or FedEx services. Your plants will travel in style with:

  • Priority handling at every transit point
  • Real-time tracking updates
  • Carefully monitored environmental conditions
  • Flat rate of $12.95 regardless of order size

Complimentary Standard Shipping (15-25 Days)

For orders over $50, we’re pleased to offer our eco-conscious shipping via EMS. This service includes:

  • Carbon-neutral shipping options available
  • Secure packaging designed for longer transit times
  • Perfect for hardy specimens like our cold-tolerant Eucalyptus or native plants

Global Reach with Local Care

While we ship worldwide (excluding some Asian and remote regions), each package receives the same personal attention our Miami team gives to plants in our nursery. Our horticulturists select shipping dates based on:

  • Optimal growth stages for each species
  • Seasonal weather patterns at destination
  • Special handling requirements for fragile specimens like magnolia blooms

From Our Nursery to Your Doorstep

Here’s what to expect after placing your order:

  1. 1-2 Day Processing: Our team prepares your plants with root protection and health checks
  2. Shipping Notification: You’ll receive tracking information and planting tips specific to your order
  3. In Transit: Most shipments include a “plant passport” with care instructions
  4. Delivery: Packages require signature to ensure safe receipt

Our Satisfaction Guarantee

Should your plants arrive in anything less than perfect condition, we offer a 15-day return policy from delivery date. Our customer care team at [email protected] specializes in helping resolve any transit-related issues.

Every Botanica Tree Store delivery carries more than plants—it delivers possibilities. Whether you’re establishing a fragrant retreat with our flowering quince or bringing life indoors with houseplant-ready specimens, we’re committed to making your gardening journey as rewarding as the destination.