Welcome to Botanica Tree Store (“we,” “us,” or “our”). Just as we nurture our bamboo plants, eucalyptus trees, and fragrant plants with care, we’re committed to protecting your personal information with the same dedication. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website botanicgardenvibe.com.

1. Information We Collect

Like carefully selecting each magnolia tree and houseplant for our collection, we only gather information necessary to serve you:

  • Personal Information: When you make purchases (such as our fruit trees or native plants), we collect your name, email, shipping address, payment details, and contact information.
  • Transaction Data: Details about products you’ve purchased (whether fragrant plants or bamboo specimens) and payment methods.
  • Technical Data: IP address, browser type, and device information – much like understanding the soil conditions for our plants.
  • Usage Data: How you navigate our site, similar to tracking growth patterns of our eucalyptus trees.
  • Marketing Preferences: Your preferences for receiving offers about our botanical collections.

2. How We Use Your Information

We use your data with the same care we give to our plant root systems:

  • To process your orders for houseplants, trees, and other botanical specimens
  • To provide customer support for your plant care questions
  • To improve our website and product offerings (from magnolias to fragrant plants)
  • To send you relevant offers and gardening tips, if you’ve opted in
  • To prevent fraud and ensure transaction security
  • To comply with legal obligations

3. Data Sharing & Disclosure

Like protecting our delicate plants during shipping, we’re careful with your data:

  • Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers – always with strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, similar to how we comply with international plant shipping regulations.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred, with notice provided.
  • Never Sold: We don’t sell your personal information – just premium plants worldwide (excluding certain Asian countries and remote regions).

4. Data Storage & Security

We protect your data with the same vigilance we use for our plant collections:

  • All payment data is encrypted using SSL technology – as secure as our specialized plant packaging
  • We’re PCI DSS compliant for payment processing
  • Data is stored on secure servers with limited access
  • We retain personal data only as long as necessary for botanical transactions or as required by law

5. Your Rights

You have rights regarding your information, just as our plants have needs for proper care:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure of personal data, where applicable
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data
  • Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like understanding the sunlight needs of our plants, we use cookies to enhance your experience:

  • Essential Cookies: Necessary for site functionality (like your shopping cart for plants and trees)
  • Analytics Cookies: Help us understand how customers navigate our site
  • Marketing Cookies: Used with permission to show relevant plant offers

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As we ship plants globally (excluding certain regions), your data may be transferred internationally with appropriate safeguards.

8. Children’s Privacy

Our website isn’t directed at children under 16. We don’t knowingly collect their data, just as some plants aren’t suitable for all environments.

9. Policy Updates

We may update this policy periodically, just as we refresh our plant collections. Significant changes will be communicated through our website or email.

10. Contact Us

For privacy questions or concerns about your personal data, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (305) 555-PLNT
Mail: 771 Powder House Road, Miami, US 33132

Thank you for trusting Botanica Tree Store with your botanical needs and personal information. We’re committed to protecting both with equal care.